| What delivery options are available? |
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| We use Royal Mail to ship all of our orders. For UK deliveries, you can choose between 1st Class Recorded/Signed For and Special Delivery. All items are securely packaged before being shipped. All orders require a signature upon delivery. Please see below for deliveries outside the UK. |
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| How much is Postage and Packaging? |
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| Shipping is calculated on a weight basis, which basically means the cost of postage increases with the weight of the order. For an estimated shipping cost on any item(s), simply add them to your cart. Our ‘Shipping Estimator’ will then display the cheapest option available to ship the order, which is currently 1st Class Recorded/Signed For. |
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| When will my order be dispatched? |
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| Your order will leave our warehouse the same day if placed before 3.30pm. If an item is out of stock it will ordered in to be shipped the next working day. If this is not possible, or you have selected next day delivery we will contact you to make arrangements. |
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| How long will my order take to arrive? |
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| Orders sent by 1st Class Recorded Signed For usually arrive the next working day, however the Royal Mail give an estimated 1-3 day delivery time. This is not guaranteed however and in rare cases can be delayed. Orders sent by Special Delivery will arrive before 1.00pm the next working day. |
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| Can I track my order? |
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| Everything we send is recorded, which means there is a Tracking number for every package. We are more than happy to provide this for you, simply get in touch with your order number and we will email you your Tracking number. |
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| European/Overseas Shipping |
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| All foreign orders are sent using Royal Mails ‘International Signed For Airmail’ service. Delivery time and cost varies by country. If you would like an estimate on a shipping time to your country please contact us. If you would like an estimate on shipping costs to your country, please use the ‘Shipping Estimator’ on the Cart page. |
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